Shipping Policy

Delivery Coverage
Medica Energy delivers across all areas of Kuwait. We do not currently ship internationally.

Delivery Fees
Delivery is KWD 1.250 per order.
Delivery is free on orders of KWD 15 or more.

Delivery Times
Order before 12:00 PM and your order is delivered the same working day, between 4:00 PM and 11:00 PM. Orders placed after 12:00 PM are delivered the next working day.
We do not deliver on Fridays or Saturdays.
Delivery may be affected by public holidays. Our team will contact you to confirm your delivery slot.

Order Processing
Orders are processed once payment is confirmed. You will receive your tracking details by email or WhatsApp once your order is dispatched.

Address Changes
If you need to change your delivery address, contact us as soon as possible at info@medicaenergy.com or +965 95002107. Once an order is out for delivery, the address can no longer be changed.

Missed Deliveries
If you miss your delivery, our courier will contact you to reschedule. If delivery cannot be completed, reach out to us and we will arrange another attempt.

Questions
For any delivery questions, contact us at info@medicaenergy.com or +965 95002107.